Frequently Asked Questions

Express online registration takes approximately 24 hours. Standard assisted registration takes 3 to 5 working days. Foreign passport holders require manual processing which may take longer. We keep you updated throughout the process.

For South African ID holders, no hard copies or certified copies are required. We only need your ID number, full names as they appear on your ID, and your date of birth. For foreign nationals, a copy of your valid passport is required. We guide you through everything once you get in touch.

No. If you are a South African ID holder, we only need your ID number and date of issue — no hard copy, scan, or certified copy is needed. Everything is handled digitally and securely.

Yes. Foreign nationals can register a company in South Africa. You will need a valid passport and your application will be processed manually. We assist with all the requirements. Note that foreign passport registrations take longer due to manual CIPC processing and are priced at R 850.

A Pty Ltd (private company) is for profit-driven businesses. An NPC (non-profit company) is for organisations that do not distribute profits to members, such as NGOs and community organisations. NPC registration includes constitution drafting assistance and is priced at R 1,250.

Yes. The entire process is handled digitally. You do not need to be physically present in South Africa to register a company with us.

Yes. We handle annual return filing with CIPC to keep your company in good standing. Our service fee of R 250 is charged on top of whatever CIPC invoices your company annually. Missing annual returns can lead to deregistration.

Yes. We handle the full reinstatement process including the CIPC application, compliance affidavit, and submission. Our service fee is R 1,200 plus applicable CIPC fees. Any outstanding annual returns owed to CIPC must be settled by the client before reinstatement can proceed.

Yes. We process director additions or removals at R 750, address changes at R 300, MOI amendments at R 700, and name reservations at R 170 per name. All include resolution drafting and full CIPC submission.

Yes. We file trademark applications with CIPC for one class at R 2,500, including search and status monitoring. Note that CIPC trademark processing takes 18 to 24 months. We also handle trademark renewals at R 1,800, design registrations at R 2,200, and provisional patent applications at R 3,500.

Beneficial Ownership filing is a mandatory CIPC requirement for all registered companies. It declares who ultimately owns and controls the company. We handle this for sole directors at R 290 and for companies with two or more directors at R 450.

Yes. We produce professional business plans for funding applications, bank account requirements, investor presentations, and internal strategic planning. Contact us for pricing based on your specific requirements.

A business plan is required by most banks when opening a business account, by funders and investors when applying for capital, and by government programmes when applying for grants or support. It also serves as a strategic roadmap for your own business operations.

Yes. We help prepare tender documentation and ensure your business meets the compliance requirements needed to bid successfully on government and private sector tenders.

Yes. We assist with VAT and PAYE registration through SARS once your business meets the threshold, or if you want to register voluntarily before that point.

Yes. We register both the business and employees with the Unemployment Insurance Fund as required by South African law.

A BBBEE certificate or affidavit confirms your Broad-Based Black Economic Empowerment status. Many businesses need one to work with government entities or larger corporates. We assist with obtaining the correct certificate for your business size and turnover level.

Zoe KDS is a fully cloud-based Kitchen Display System for restaurants and food businesses. It replaces paper order tickets with a real-time digital system — kitchen staff see orders the moment they are placed, and customers can see on a display screen when their order is ready for collection.

No. Zoe KDS is fully cloud-based. You sign up, receive your login, and start using it immediately on any device with a browser — laptop, phone, or tablet. No installation or special hardware is required.

Kitchen staff and counter staff can use any device with a browser — laptops, phones, or tablets. The system is fully responsive and works on any screen size. No dedicated hardware is required for the kitchen or counter operation.

The customer display TV is a big screen visible to customers in your restaurant or service area. It shows customers when their order is ready for collection. This is separate from what kitchen or counter staff use — it is specifically for the customer-facing display and works best on a large TV screen.

Yes. We offer two options. For remote setup, we guide you via video call to connect your TV or Fire Stick to the KDS customer display at R 350. For clients who prefer hands-on assistance or find it difficult to set up themselves, we offer physical on-site setup — pricing is based on your location, so contact us for a quote. Note that we do not mount, hang, or install any hardware. Your TV must already be securely positioned and powered before our visit.

The R 399 per month subscription includes full access to orders management, kitchen display, customer display, admin dashboard, sales tracking, staff management, and menu management. The platform updates automatically and there is nothing additional to purchase for core functionality.

Yes. You can cancel at any time. However, no refunds are provided for the remaining days of your current billing month. Cancellation takes effect at the end of your current paid period.

Yes. Zoe KDS is a global product and works in any country with a stable internet connection. We have clients across multiple countries and the platform is built for international use from the ground up.

Yes. We offer online training via video call. A one-on-one session of up to 2 hours costs R 500 and covers login, dashboard, menu setup, order flow, kitchen display, customer display, and staff management. Group training for up to 5 staff members is R 800. Follow-up or refresher sessions are available at R 300 per hour.

Yes. We build custom display and workflow systems for schools, hospitals, retail, government, warehouses, and other industries. These are scoped and quoted per project. Contact us with your requirements and we will provide an honest quote based on complexity and timeline.

Yes. Zoe KDS supports multiple users and roles simultaneously — kitchen staff, counter cashiers, and admin managers can all be logged in and working at the same time across different devices.

You receive initial concepts and we refine based on your feedback until you are satisfied with the final result. We do not deliver and disappear — your satisfaction is part of the process.

You receive all formats you need — PNG, JPG, SVG, and PDF — including versions for light backgrounds, dark backgrounds, and transparent backgrounds. All vector files are included so your logo is fully print and digital ready.

Yes. Once the project is complete and payment is settled, full ownership of the design transfers to you including all source files.

The brand identity package at R 2,200 includes your logo, colour palette, typography, visual language, and a full brand guidelines document so your business stays consistent across every touchpoint — print, digital, and social media.

Typically 3 to 5 working days for initial concepts, with final delivery depending on the number of feedback rounds.

Yes. We build professional business websites of up to 5 pages, fully mobile responsive and SEO optimised, at R 5,500. We also build full e-commerce stores with product catalogue, cart, and payment gateway integration at R 8,500.

Yes. We set up professional email addresses in the format yourname@yourcompany.co.za with 5GB storage at R 350 per year.

Yes. We register .co.za domains at R 149 per year and manage annual renewals on your behalf so you never accidentally lose your domain.

Yes. We set up your business on AWS, Google Cloud, or Azure at R 2,800. This includes environment configuration, deployment setup, and handover documentation.

Yes. We offer remote IT support at R 1,200 per month covering up to 8 hours of support with a response time within 2 hours.

Yes. We install the Zoe Techno AI chat widget on your existing website at R 1,200. The widget allows your customers to get instant answers and support directly on your site.

Contact us via WhatsApp, email, or the contact form on our website. Tell us what you need and we will guide you through the next steps from there.

We are based in Rondebult, Germiston, Johannesburg, South Africa — and we serve clients locally and internationally across all our services.

We accept EFT bank transfer. All prices are in South African Rand (ZAR) and are inclusive of VAT at 15%. Always request a formal quotation before commencing any service.

Most services have fixed prices listed on our pricing page. Custom software, business plans, and in-person setups are quoted based on scope and location. Contact us for a no-obligation quote — there is no pressure.

Yes. Any personal or business information you share with us is used solely to deliver your requested service and is never shared with third parties.

Via WhatsApp, email at info@zoetechno.co.za, or the contact form on our website. We typically respond within 24 hours on business days.